Digital Banking Account Deletion Policy
Last Updated: November 27, 2024
Below, you’ll find detailed steps on how to proceed with a request to delete your Direct Federal Credit Union Digital Banking Account.
Steps to Request Digital Banking Account Deletion
Contact us to request that you would like to delete your online banking account via one of the methods below:
Contact us to request that you would like to delete your online banking account via one of the methods below:
- Email us at memberservicesdept@direct.com
- Call us at 781-433-2900
Data Deletion from the Direct Federal Credit Union Mobile App
When you request the deletion of your Digital Banking Account, the following data will be deleted:
When you request the deletion of your Digital Banking Account, the following data will be deleted:
- Personal Information: All personally identifiable information such as your name, email address, and phone number
- Transaction History: All records of your financial transactions within the Direct Federal Credit Union Mobile App
- App Usage Data: Any data related to your interactions and usage of the Direct Federal Credit Union Mobile App
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