Checking Accounts
HUB Checking
- Unlimited reimbursement of all ATM fees and surcharges
- Free access to ATMs worldwide
- No minimum balance requirements
- No monthly service fees
Apply via your existing account
Apply NowNew to Direct?
Start your application hereChecking Accounts
- Add your debit card to a digital wallet.
- No minimum deposit required to open a Hub account.
- Access cash worldwide.
Services
Overdraft Protection
Digital Banking
Checking Accounts
HUB Checking
- Unlimited reimbursement of all ATM fees and surcharges
- Free access to ATMs worldwide
- No minimum balance requirements
- No monthly service fees
Apply via your existing account
Apply NowNew to Direct?
Start your application hereGlossary
The National Credit Union Share Insurance Fund was created by Congress in 1970 to insure members' deposits in federally insured credit unions. Each credit union member has at least $250,000 in total coverage. Administered by the NCUA, the Share Insurance Fund insures individual accounts up to $250,000.
Additionally, a member’s interest in all joint accounts combined is insured up to $250,000. The Share Insurance Fund also separately protects members’ IRA and KEOGH retirement accounts up to $250,000 and provides additional coverage for members’ trust accounts.
The Share Insurance Fund has the backing of the full faith and credit of the United States. Credit Union members have never lost even a penny of insured savings at a federally insured credit union.
Direct Federal is a not-for-profit, meaning that earnings are invested right back into the credit union. And that means Direct Federal can offer lower loan rates and higher deposit rates that you simply won't see anywhere else.
Agree to receive your monthly statement through email (e-Statements)
AND
- One direct deposit into your account a month
OR - Five or more debit card transactions per calendar month.
(Excludes ATM + Zelle transactions)
Credit unions are among the most well-capitalized financial institutions, maintaining equity reserves and investments that prioritize needed safety and soundness for their members.
Direct Federal is no exception to this. Our conservative balance sheet management and strong capital position makes us significantly different from financial institutions in the news.
Frequently Asked Questions
Yes. Our priority is to protect your personal information. When you return a fraud alert message, we will ask for the unique case # to your specific fraud alert.
You will automatically be enrolled to receive all fraud alerts via the contact methods on your account, ie., email address, cell phone, home phone, work phone, etc.
Your card may be blocked for use and future transactions would be declined until the fraud alert is cleared.
Please report the unauthorized transaction immediately by calling the phone number provided in the alerts or the number on the back of your card. The agent will then take care of marking the transaction as fraud and close the card.
When you mark a transaction as fraudulent, the response message you receive will include our fraud detection department’s toll-free number and it asks that you call to review the card activity, or you will receive a call from a fraud detection agent to review. The agent will be able to review the activity with you and clear the card for use.
Upon confirming that a transaction is valid, you may retry the transaction immediately.
Fraud Alerts are transmitted to the phone number(s) and/or email address associated with the card used at the time of the transaction. If a joint cardholder is receiving alerts, it is because that cardholder’s phone number and/or email address is associated with the card transacting. If the fraud alerts should have gone to another cardholder on your account, we ask that you update the contact information for that cardholder.
If you accidentally opted of out text alerts from a mobile phone, when the digital system calls to verify activity, the system will provide the opportunity to opt back into text alerts for the mobile phone. For all fraud alert types, please call the number on the back of your card to re-enable fraud alerts to an email address, a mobile phone or landline phone number. You can also visit a branch for assistance.
1. You can opt out of text alerts by replying “STOP” to the text message
2. You can opt out of phone calls when the alert system calls you.
3. Click on the Unsubscribe link in the email to stop the emails.
4. Contact our Call Center to ask to stop receiving fraud alerts.
5. Visit a branch to ask to stop receiving fraud alerts.
You can update your contact information by updating your account profile in Digital Banking, by calling Member Services, or by visiting our branch.
