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If you'd like to get in touch with us via message, please utilize our secure Message Center in Digital Banking.

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The Home Equity grace period is 10 days.

Direct Federal lends on properties located in the following locations:

Massachusetts Counties: Norfolk, Middlesex, Suffolk, Plymouth, Essex, Bristol, Worcester, and Barnstable

Rhode Island Counties: All Counties in Rhode Island

New Hampshire Counties: Rockingham, Hillsborough, and Cheshire

We currently do not offer Educational Savings Accounts.

‍View our banking account options >

If you realize you need more money to finance your purchase once you start shopping for your car, simply call us at 781.455.6500.

Possible  reasons for the difference in balance and available balance could be as  follows:

-Funds  being held according to our check hold policy
($1,000.00  available immediately, remaining balance up to $5,000 are subject to a 2  business day hold, $5,000.00+ are subject to a 5 business day hold)    

-Pending  transactions have yet to post to the account.

Information on your rights to dispute transactions and how to exercise those rights is provided in the Agreement.

Visa Credit Card Agreement (Consumer)

Please visit:
www.myinsuranceinfo.com

Requested Lines $400,000 and above require an appraisal. Also, if you believe your home value is higher than our assessed value, an appraisal may be required in order for us to approve the amount requested.

‍Appraisal cost estimates:

Single-family unit - Approximately $500

Multi-unit -Approximately $650.00

You are able to see and access all of the accounts your Social Security Number is associated with at Direct Federal, under one login. This includes Custodial accounts, Joint accounts, and Trust accounts. If you  see accounts you don't want to see, you can go to My Settings and click on Accounts. Here you will be able to hide/unhide and rename your accounts.