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‍Direct Federal lends on properties located in the following locations:

Massachusetts Counties: Norfolk, Middlesex, Suffolk, Plymouth, Essex, Bristol, Worcester, and Barnstable

Rhode Island Counties: All Counties in Rhode Island

New Hampshire Counties: Rockingham, Hillsborough, and Cheshire

You can update your contact information by updating your account profile in Digital Banking, by calling Member Services, or by visiting our branch.

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Please report the unauthorized transaction immediately by calling the phone number provided in the alerts or the number on the back of your card. The agent will then take care of marking the transaction as fraud and close the card.

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$395 if the line is closed during the first two years.

Once your application has been approved, you can expect your new card in the mail within 1-2 business days.

Some small businesses are able to receive payments with Zelle®. Ask your favorite small business if they accept payments with Zelle®. If they do, you can pay them directly from your Direct Federal Credit Union App​ using just their email address or U.S. mobile number.

Neither Direct Federal Credit Union nor Zelle® offers purchase protection for payments made with Zelle® - for example, if you do not receive the item you paid for, or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you've used the correct email address or U.S. mobile number when sending money.

CD dividends are compounded daily and posted monthly.

Yes. In the application, please select "Refinance Home Loan" as the "Loan Purpose".

We do not offer motorcycle loans at this time, but click below to learn more about what personal loans and lines of credit we offer!

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View Home Equity >

View Personal Loans >‍

View Credit Cards >

Your first payment is due on the 30th of the month following the month you use your auto loan. For example, if you use your loan during September, your first payment will be due on October 30.