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Frequently Asked Questions

Use the search bar below to sort through our library of FAQs to learn more about a specific product, service, or process.

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Do you offer FHA loans?

We currently do not offer FHA loans.

Do you offer VA loans?

We currently do not offer VA loans.

Where can I find my account number online?

You can find your account numbers within Digital Banking under Account Details.

View Account Information >

What does my credit score need to be to qualify for a mortgage?

Different Mortgage programs will have varying qualifications. Please contact a mortgage specialist to discuss your options.

‍Send message to Mortgage Specialist >

How can I get in touch via email?

If you'd like to get in touch with us via message, please utilize our secure Message Center in Digital Banking.

‍Log in to access Message Center >

What is your Fax number?

Our fax number is 781-433-2922.

How can I check the status of an application?

If you are an existing member, the easiest way to check the status of an application is through the Application Center within Digital Banking.

Check Status as a Member > ‍

If you are not a member, please visit our Application Status Center.

Check Application Status >

Where can I find my credit card reward points?

You can locate your credit card reward points balance on your credit card statement. You can access this statement within Digital Banking.
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‍View credit card statement >

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Reminder
Rewards will be processed annually in November and a check will automatically be mailed to you. Minimum of 5,000 points required for redemption.