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Frequently Asked Questions
Use the search bar below to sort through our library of FAQs to learn more about a specific product, service, or process.
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How do I make a payment on my Direct Federal Loan from a Direct Federal Account?
To make a payment to your Direct Federal Loan from a Direct Federal Account, navigate to the “Transfers” feature. For the most payment options, including Principal only payments, click on the “Classic” tab. From there you will be able to select which account you want the payment to come from, which loan it should go to, how much you want to pay, and other payment options.
I have a Joint on my account, can he/she/they have their own online banking?
Yes! The Joint account holder can create their own user login.
Do you offer land loans?
We currently do not offer land loans but please check back in with us in the future!
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