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Latest News & Announcements
Direct Federal Credit Union’s Kassandra Martin, AVP, UX Architecture, Design, and Analytics, to share digital marketing expertise as panelist at Alkami Co:lab Conference.
Direct Federal Credit Union’s Kassandra Martin, AVP, UX Architecture, Design, and Analytics, to share digital marketing expertise as panelist at Alkami Co:lab Conference.
Read MoreDirect Federal Credit Union Elevates Andrew Gabriel to Senior Vice President, Chief Operating Officer
Designed with You in Mind: Discover the New Direct.com
Direct Federal Credit Union Announces 2023 Scholarship Program Recipients
Frequently Asked Questions
There are no closing costs.
On the “Payments” tab of the Bill Pay widget, you will see “Payment Activity”. There you will see what Bills are scheduled to be paid in the current month. By clicking “Next” or “Previous” you can see what is scheduled to be paid or has been paid in the previous month. If you need additional information about any payment such as the payment frequency or the check number, click on the individual payment to be brought to the payment details.Alternatively, if you click on the “Manage Payees” tab within the Bill Pay widget and select an individual Payee you can view historical and scheduled payments for each Payee. Please note that payment history is only available from 2/1/21 and on. Please reference your past statements for payments prior to that.
We do not offer Boat loans at this time, but click below to learn more about what personal loans and lines of credit we offer!
We currently do not offer FHA loans.
Fraud alerts are automated phone calls, text messages and emails that are sent when potentially fraudulent purchase activity has been detected on a credit/debit card account. Messages are triggered by Direct's fraud detection system.
Text messages will be sent to cardholders in the 50 United States at no charge.
Customers with international telephone numbers will only receive emails. They will not receive text messages or phone calls.
Dividends start to accrue on the date the account is funded.
You can borrow 120% of the value of your car (subject to our maximum auto loan limit of $100,000). This allows you to finance the entire purchase price, plus GAP insurance and the sales tax.
We currently do not offer VA loans.
If you'd like to get in touch with us via message, please utilize our secure Message Center in Digital Banking.
Log in to access Message Center >
The status of your payments is located under “Payment activity” within the “Payments” tab of the Bill Pay widget. Click on each individual payment to obtain details and the status of your payment.
Related Resources
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